Upcoming Events
- Vets and the Rest – Back to Work Through Innovation (BWTI)™ Expo Jun 4th, 2012Attendance is FREE for Veterans and the unemployed - Only 1,000 seats available register to attend the Expo today.
- Vets and the Rest – Back to Work Through Innovation (BWTI)™ Expo Jun 4th, 2012
What do you need?
"The Vets and the Rest – Back to Work Through Innovation (BWTI)™ Initiative is a grass-roots effort to get Americans back to work, sponsored by JASZ Technology."
read more...Featured Solution
Creating Document Libraries In SharePoint 2010
The Document Library template, like all library templates, is available on your site’s Create window. The library is created through the s...
read more...
Customer Service for IT Professionals – Course Outline
Course Outline
Module I
- Customer Service Skills for Technical Professionals
Module II
- Strategies for Excellence in Customer Service
Module III
- Listening for Success
Module IV
- Telephone, Remote, and On-Site Support Etiquette
Module V
- Keys for Defusing any Situation
Module VI
- Effective Problem Solving
Module VII
- Strategies for Developing a Reputation for Customer Service