What do you need?
Need more customers? Want more web visibility and awareness for your company?
JASZ's experts can help you achieve all that, and much more!
Featured Solution
Google Apps – Your Cloud Based Business Tool
As a representative of Google and the Google brand, we will show you how Google Apps fits with your business. We will work with you to devel...
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Services
Application Engineering
Software applications are the life-blood of any business, well designed, developed, and implemented application projects can mean the difference between a thing of beauty and “The Thing” from your nightmares. JASZ can help you with an application strategy to bring your software vision to life.
IT Infrastructure Services
Outsourcing IT Infrastructure services to JASZ allows our Clients to direct resources to growth and revenue generation, while we handle your IT Infrastructure support. We look for ways to reduce the cost of ownership, conduct continuous process and system performance improvement, while also increasing your customer satisfaction.
Staffing and Outsourcing
JASZ Technology’s Customer Relationship Manager will match your job description, performance work statement, or statement of work with our employees or teams. Whether it’s to temporarily enhance your staff, to support a project or program, or to increase your productivity, we have the right mix of technical ability, soft-skills, and professionalism to meet your staffing needs.
Web Services
JASZ Technology offers a wide-range of Web Services. We offer custom website design and development, Content Management System (CMS) Integration, e-commerce, Web and Application Hosting. Data Center Services, website and web-application enhancement, maintenance, and technical support. Database design, integration, and database management. Custom programming and Software Quality Assurance (QA) Testing. Learn more about Web Services.
Call Center, Help Desk, and Answering Services
JASZ Technology provides customer and patient services, Help Desk, and Call Center support for all sorts of businesses 24×7 from our North Carolina Call Center. Let us take care of your Customers and Patients via telephone, email, online help desk, remote control, and instant message, freeing up your staff to do what it does best.
Consulting Services
Business Process Automation
Project Management
Executive Program Management
Web Analysis
Search Engine Optimization
Technical Copywriting
Requirements Analysis/Project Scoping
Project Portfolio Management
Web Strategy
Strategic Planning
Program Management
Instructional Design
Presentation Services
Training
Customer Service for IT Professionals
Has your Information Technology Support staff lost its customer service mojo? We take a holistic approach to customer satisfaction improvement. Our process consists of a 360 assessment of your support team, next we will customized our “Customer Service for IT Professionals” course content to make it relevant to your team, its customers, and supported technologies, followed by a two-day on-site training program. Each customized module includes an interactive lecture, class discussion, and role-play. Giving your personnel an opportunity to try out their new skills in a safe training environment. Creating instant positively reinforced feedback, on the spot correction of any concepts that weren’t quite understood, and the confidence to leave training and put into practice new customer-focused practices. Our course content was developed by a Certified Help Desk Manager with real-world experience at all levels of technology support, and a proven track record of performance improvement results.
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