Software applications are the life-blood of any business, well designed, developed, and implemented application projects can mean the difference between a thing of beauty and â€śThe Thingâ€ť from your nightmares. JASZ can help you with an application strategy to bring your software vision to life.
IT Infrastructure Services
Outsourcing IT Infrastructure services to JASZ allows our Clients to direct resources to growth and revenue generation, while we handle your IT Infrastructure support. We look for ways to reduce the cost of ownership, conduct continuous process and system performance improvement, while also increasing your customer satisfaction.
Staffing and Outsourcing
JASZ Technologyâ€™s Customer Relationship Manager will match your job description, performance work statement, or statement of work with our employees or teams. Whether itâ€™s to temporarily enhance your staff, to support a project or program, or to increase your productivity, we have the right mix of technical ability, soft-skills, and professionalism to meet your staffing needs.
JASZ Technology offers a wide-range of Web Services. We offer custom website design and development, Content Management System (CMS) Integration, e-commerce, Web and Application Hosting. Data Center Services, website and web-application enhancement, maintenance, and technical support. Database design, integration, and database management. Custom programming and Software Quality Assurance (QA) Testing. Learn more about Web Services.
Call Center, Help Desk, and Answering Services
JASZ Technology provides customer and patient services, Help Desk, and Call Center support for all sorts of businesses 24×7 from our North Carolina Call Center. Let us take care of your Customers and Patients via telephone, email, online help desk, remote control, and instant message, freeing up your staff to do what it does best.
Business Process Automation
Executive Program Management
Search Engine Optimization
Requirements Analysis/Project Scoping
Project Portfolio Management
Customer Service for IT Professionals
Has your Information Technology Support staff lost its customer service mojo? We take a holistic approach to customer satisfaction improvement. Our process consists of a 360 assessment of your support team, next we will customized our â€śCustomer Service for IT Professionalsâ€ť course content to make it relevant to your team, its customers, and supported technologies, followed by a two-day on-site training program.Â Each customized module includes an interactive lecture, class discussion, and role-play. Giving your personnel an opportunity to try out their new skills in a safe training environment. Creating instant positively reinforced feedback, on the spot correction of any concepts that werenâ€™t quite understood, and the confidence to leave training and put into practice new customer-focused practices. Our course content was developed by a Certified Help Desk Manager with real-world experience at all levels of technology support, and a proven track record of performance improvement results.
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